Done ADHD App Review: Worth It or Better Options Exist?
An honest review of the Done ADHD telehealth platform, including pros, cons, controversies, and alternative options for ADHD management
Done is an ADHD telehealth platform that offers online diagnosis and medication management. While it provides convenient access to ADHD treatment, it has faced controversies around diagnostic practices and costs. This review covers what Done actually offers, its pricing, legitimate concerns, and alternative options for people seeking ADHD support.
If you have searched for ADHD treatment online, you have probably seen ads for Done ADHD. The pitch is appealing: get diagnosed, get medication, get treatment, all from your phone, without the months-long wait for a psychiatrist. For someone struggling with unmanaged ADHD, that kind of accessibility sounds like exactly what you need. But is Done ADHD actually good? Is it worth the cost? And are there better alternatives?
I want to be upfront about my perspective. I am the founder of Mursa, which is a productivity and habit-tracking tool, not a telehealth platform. I do not compete with Done and I have no financial stake in whether you use their service. What I do have is personal experience navigating the ADHD treatment landscape and strong opinions about what actually helps people with ADHD versus what just takes their money.
What Is Done ADHD and How Does It Work?
Done is a telehealth company that specializes in ADHD diagnosis and treatment. The basic process is: you fill out an online assessment, schedule a video appointment with a licensed provider, receive a diagnosis if appropriate, and get a prescription for ADHD medication if warranted. Follow-up appointments happen monthly to manage your medication and adjust treatment.
The service launched in 2020, riding the wave of telehealth expansion during the pandemic. It positioned itself as a solution for the massive bottleneck in ADHD care. Traditional psychiatry often involves months-long waits for an initial appointment, multiple sessions before a diagnosis, and limited availability, especially in rural areas. Done promised to compress this process into days instead of months.
On paper, this is a genuinely valuable service. The ADHD treatment gap is real. Millions of adults suspect they have ADHD but cannot access diagnosis or treatment through traditional channels. Anything that reduces barriers to care is potentially beneficial.
The Done Platform: What It Gets Right
To be fair to Done, there are legitimate advantages to their service. Let me start with what they do well before getting into the concerns.
Accessibility is the biggest advantage. You can access Done from anywhere with an internet connection. For people in rural areas, people with mobility issues, or people whose work schedule makes in-person appointments impossible, this is genuinely meaningful. The traditional mental healthcare system is not designed for accessibility, and telehealth platforms address a real gap.
Speed is another advantage. Getting an appointment within days instead of months means getting treatment sooner. For someone whose unmanaged ADHD is affecting their job, relationships, or mental health, every month of waiting is a month of unnecessary suffering.
Fast access to licensed providers, convenient video appointments, prescription management handled online, regular follow-up appointments, and availability in most US states. For people who have been waiting months for traditional psychiatric care, the speed and convenience are meaningful benefits.
The monthly follow-up model also has value. Traditional psychiatry often involves sporadic appointments every three to six months, which is not frequent enough for proper medication management. Monthly check-ins allow for faster dose adjustments and more responsive care.
The Done App: Cons and Controversies
Now for the concerns, and there are several that potential users should know about before signing up.
The cost structure is the first issue. Done charges a monthly subscription fee for access to their platform on top of the cost of appointments and medication. As of early 2026, the subscription runs approximately $79 to $99 per month, with appointments costing additional fees depending on your insurance. This adds up quickly, especially considering that many of the same services can be obtained through traditional providers with insurance coverage.
is the approximate combined monthly cost of Done's subscription plus one follow-up appointment for uninsured patients. Over a year, this exceeds $2,300, which is significantly more than many traditional psychiatrists charge for quarterly visits
The diagnostic process has also drawn scrutiny. Several investigative reports have questioned whether Done's initial assessments are thorough enough to accurately diagnose ADHD, a condition that shares symptoms with anxiety, depression, sleep disorders, and other conditions. A proper ADHD diagnosis typically involves detailed history-taking, collateral information, and sometimes neuropsychological testing. A single video call may not provide enough information for a confident diagnosis.
Done has also faced legal and regulatory challenges. In 2022, the company's CEO was arrested on charges related to fraudulent prescribing practices. While legal proceedings are separate from the quality of care individual providers deliver, this raised significant concerns about the company's oversight and ethical standards. It is important to note that the company continued operating and stated that the charges related to one individual's conduct, not company-wide practices.
Convenience is valuable, but not at the expense of diagnostic accuracy. The fastest path to a prescription is not always the best path to treatment.
Provider consistency is another issue some users report. Because Done operates with a network of providers, you may not see the same clinician each month. This makes it harder to build a therapeutic relationship and means you may need to re-explain your history and symptoms at each appointment.
Is the Done Platform Legitimate?
This is the question most people are actually asking when they search for Done ADHD reviews. The answer is nuanced.
Done is a licensed telehealth company that employs licensed medical providers. In that sense, it is legitimate. The prescriptions they write are real prescriptions from real doctors. The medications are dispensed by real pharmacies. It is not a scam in the sense that you will not receive actual medical care.
However, legitimate does not automatically mean optimal. The concerns about diagnostic thoroughness, cost, legal issues, and provider consistency are real. Whether Done is the right choice depends on your specific situation, your alternatives, and your priorities.
Done may be a reasonable option if you have already been diagnosed with ADHD elsewhere and need ongoing medication management, if you live in an area with no local ADHD specialists, if you need treatment quickly and cannot wait months for a traditional appointment, or if your insurance covers Done's services. It is less ideal as a first-time diagnostic service due to the limitations of brief video assessments.
Better Alternatives to Done ADHD
If Done does not feel like the right fit, there are several alternatives worth considering. The best choice depends on whether you need diagnosis, medication management, behavioral support, or a combination.
For diagnosis and medication, traditional psychiatry remains the gold standard. Yes, wait times are long, but the diagnostic process is more thorough. Many university hospitals have ADHD clinics with shorter wait times than private practice. Your primary care physician can also diagnose and prescribe for ADHD in many cases, often with shorter waits than psychiatry.
Other telehealth platforms compete with Done. Cerebral, Talkiatry, and Ahead are alternatives that offer similar online ADHD services with varying approaches to diagnosis and treatment. Each has its own pros and cons, and I would encourage researching recent reviews and checking for any regulatory issues before signing up with any of them.
For non-medication support, ADHD coaching has a growing evidence base. Coaches help with executive function strategies, accountability, and skill-building. This is not a replacement for medication when medication is needed, but it can be a valuable complement or an option for people who prefer non-pharmaceutical approaches.
When comparing these alternatives head-to-head, the key differentiators are diagnostic thoroughness, ongoing support quality, cost transparency, and provider consistency. Traditional psychiatry wins on diagnostic accuracy but loses on accessibility and speed. Cerebral offers a similar telehealth model to Done but has had its own controversies around prescribing practices. Talkiatry stands out for pairing you with a consistent psychiatrist rather than rotating providers, which matters for building a therapeutic relationship. Ahead focuses on a more holistic approach, combining medication management with therapy and coaching.
The hybrid approach is worth considering. Some people use a telehealth platform for the initial diagnosis and medication stabilization, then transition to a local provider for ongoing management once wait times are less critical. Others combine a prescribing provider for medication with an ADHD coach for daily strategy support. There is no single best option because ADHD treatment needs vary dramatically between individuals. What matters most is that you are getting support from licensed professionals who take the time to understand your specific symptoms and circumstances.
ADHD Tracking Apps and Symptom Management Tools
Beyond diagnosis and medication, a whole category of tools exists for day-to-day ADHD management. These are not treatment platforms like Done but rather ADHD tracking apps and symptom tracker apps that help you understand and manage your ADHD on a daily basis.
An ADHD symptom tracker app can be valuable for several reasons. It helps you identify patterns in your symptoms, such as which times of day your focus is best or worst. It provides data you can share with your provider to inform treatment decisions. And it creates accountability for the strategies and habits that manage your symptoms.
of adults with ADHD who track their symptoms and medication effects report better treatment outcomes and more productive conversations with their healthcare providers, according to a 2024 patient survey by ADDitude Magazine
When evaluating an ADHD tracking app, look for simplicity first. An app that requires extensive daily logging will be abandoned within a week by an ADHD brain. The best trackers collect meaningful data with minimal effort, ideally through quick check-ins, mood sliders, or automated tracking of behaviors like screen time or sleep patterns.
The best ADHD tool is not the one with the most features. It is the one simple enough that you actually use it on the days your brain is not cooperating.
What Actually Helps ADHD Beyond Apps and Medication
I want to zoom out for a moment because the conversation about ADHD treatment has become heavily focused on apps and medication, and while both can be valuable, they are not the whole picture.
Exercise is one of the most evidence-supported interventions for ADHD. A 2023 meta-analysis found that regular aerobic exercise produced effect sizes comparable to low-dose stimulant medication for attention and executive function. You do not need to run marathons. Thirty minutes of moderate activity most days shows significant benefits.
Sleep is another massive factor that gets underemphasized. ADHD and sleep have a complex relationship, with up to 75% of adults with ADHD reporting sleep difficulties. Poor sleep worsens every ADHD symptom. Sometimes what looks like worsening ADHD is actually sleep deprivation.
Structured routines, while harder to build with ADHD, provide the external scaffolding that compensates for internal executive function deficits. This is where tools like Mursa come in. Not as a replacement for medical treatment, but as the daily structure that helps you implement whatever treatment plan you and your provider develop.
The most effective approach to ADHD management combines medical treatment (medication and/or therapy) with lifestyle factors (exercise, sleep, nutrition) and daily management tools (tracking, planning, reminders). No single intervention works as well alone as all three work together. Do not rely on an app to replace a doctor, and do not rely on medication to replace good habits.
Making the Right Choice for Your ADHD Treatment
Whether you choose Done, another telehealth platform, traditional psychiatry, or a combination approach, the most important thing is that you get the support you need. Unmanaged ADHD has real consequences for careers, relationships, finances, and mental health. Any step toward management is a step in the right direction.
If you are already in treatment and looking for better day-to-day management, that is where Mursa can help. We built it specifically for ADHD brains. Our focus timers, task management, and habit tracking are designed with the understanding that ADHD productivity is not about doing more but about creating systems that make doing the right things easier. It is not a treatment platform and it does not replace medical care, but it is the daily companion that helps you put your treatment plan into action.
Getting diagnosed is step one. Getting medicated is step two. Building a daily system that keeps everything running is step three. Most people stop at step two and wonder why things are still hard.
Do your research, read multiple reviews, and choose the option that fits your specific needs and circumstances. Your ADHD management is too important to leave to the first ad that shows up in your feed.
Frequently Asked Questions
Is Done ADHD legit?
Done is a licensed telehealth company that employs licensed medical providers and issues real prescriptions. In that sense, it is legitimate. However, the company has faced controversies around diagnostic practices and legal issues involving its former CEO. Whether it is the right service for you depends on your specific needs, alternatives in your area, and your comfort level with telehealth-based diagnosis.
How much does Done ADHD cost?
Done charges a monthly subscription fee of approximately $79 to $99 per month for platform access, plus additional fees for appointments. For uninsured patients, the total monthly cost including one follow-up appointment can exceed $199. Some insurance plans cover Done's services, which significantly reduces out-of-pocket costs. Check with your insurance provider before signing up.
Can Done prescribe Adderall?
Done providers can prescribe stimulant medications including Adderall if they determine it is clinically appropriate. However, telehealth prescribing of controlled substances is subject to federal and state regulations that have evolved since the pandemic. Some states have restrictions on telehealth prescribing of stimulants. Done's ability to prescribe specific medications may vary by state and by individual provider assessment.
What are the best alternatives to Done for ADHD treatment?
Alternatives include other telehealth platforms like Cerebral, Talkiatry, and Ahead; traditional in-person psychiatry or psychology; primary care physicians who can diagnose and prescribe for ADHD; university hospital ADHD clinics; and ADHD coaching for non-medication support. The best alternative depends on whether you need initial diagnosis, medication management, therapy, or daily symptom management.
Do I need an app to manage ADHD?
You do not strictly need an app, but the right tool can significantly improve daily functioning. ADHD management apps help with task prioritization, time awareness, medication tracking, and habit building. The key is choosing an app designed for ADHD brains, meaning it must be simple enough to use consistently, forgiving of missed days, and focused on reducing cognitive load rather than adding to it.